PRODUCT RECALL – MAMAS & PAPAS GROUP 123 CAR SEATS
The seats affected are:
– Mamas & Papas Nembus
– Mamas & Papas Aureus
– Mamas & Papas Altair.
All are Group 123 car seats.
You can identify the seat by comparing the orange label on the back with the one shown above. The approval code should match and is 04 44596.
Mamas & Papas United Kingdom can assure customers that none of the affected car seats have been on sale since March 2015 and there have been no reports of any incidents involving any of the affected car seats.
If you have purchased the above seat, you should immediately stop using the product and contact their Customer Services team on 03332 412154.
For your convenience a designated courier service will collect the car seat. You will be issued with a refund or replacement.
Alternatively, please bring your car seat into a Mamas & Papas store and their advisers will issue a refund or a suitable replacement product. Please note, proof of purchase is NOT required.
If you purchased your car seat from Asda, Tesco or Shop Direct (Littlewoods & Very), please still contact Mamas & Papas directly.
“Mamas & Papas can assure customers that none of the affected car seats have been on sale since March 2015 and there have been no reports of any incidents involving any of the affected car seats.”
Recall Info Link: https://www.mamasandpapas.com/en-gb/recall
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