This is a collaborated post.
You wouldn’t think about using your microwave if it was making a noise that didn’t sound quite right and if your phone kept blinking on and off, you’d certainly get that looked at as a matter of priority. Yet so many of us are willing to ignore that flashing light on our car dashboard because we’re worried about the expense of a costly repair.
Perhaps that fear comes from worrying that we’re going to get ripped off at a garage or that we won’t understand the technical jargon thrown at us when we take it in for a repair. Whatever the case, your safety and the safety of your family is something to take seriously, so in this blog, we take a look at what you can do to find a garage that’s right for you.
Communication
When you take your car into the garage make sure to check how your mechanic communicates with you. Do they make time to talk and explain the process or just rush you through the paperwork and hurry you out?
When you’re paying for a service, you deserve for it to be top quality. Ask all the questions you need and if you don’t find someone who’s willing to explain things clearly in layman’s terms then take your business elsewhere. Also, look for a garage insurance certificate to make sure they’re properly covered.
Read The Reviews
Of course, you’re going to take a look at the garage website and one of the most important sections you’re going to see is the reviews. If there isn’t one, then steer clear. Better still, opt for a mechanic that appears on a government-approved listed site where the business has been validated at a local level.
Your best reviews will probably come from friends and family so ask around and see if there are one or two names that come up again and again.
If it Sounds Too Good to be True
Then it quite probably is. Anywhere that offers you cheap servicing, may well be offering work done by inexperienced staff or parts that are far from good quality. As with most services, you very often get what you pay for so be prepared to pay slightly more for a better quality product.
A word on parts. Always ask where the parts are from that are being used to fix your car. Not only will you want to check that they’re from a registered supplier, but you’ll also want to know how that will affect the pricing. Again, don’t be afraid to ask for the details.
The safety of your family is in the forefront of your mind when it comes to choosing someone who’s going to fix your car, so make a little effort to get the best that your budget can stretch to. Communication is key so find someone whose manner you trust and who goes the extra mile to explain things to you before and after a repair or service.
Therese has completed the ‘Advanced Child Car Seat Training Course’ at TRL (Transport Research Lab) and is a CPD accredited car seat expert. She blogs about in-car safety, car seats, tips, reviews, giveaways and advice. She’s a mum on a mission to change the law and raise awareness. She is also a breastfeeding advocate and gentle parenting promoter who loves cloth nappies, baby-wearing, BLW and co-sleeping/bed-sharing.